DATA DISCLOSURE POLICY - DOMANENNAME

How We Handle Requests for User Information

Version: 1.0 Effective Date: 18th May 2026 Company: CRISALEO LIMITED

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1. OUR COMMITMENT TO PRIVACY

At Domanenname, we take your privacy seriously. This Data Disclosure Policy outlines the circumstances under which we may disclose your personal information to third parties, including law enforcement, government agencies, and private litigants.

Our default position is to protect your data. We only disclose information when required by law or when necessary to protect our users, our services, or the public.

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2. TYPES OF DISCLOSURE REQUESTS

2.1 Law Enforcement and Government Requests

We may receive requests from law enforcement agencies for information related to criminal investigations. These include:

Subpoenas: Usually for basic subscriber information.
Court Orders: For more detailed records or account activity.
Search Warrants: For the content of communications or stored data.

2.2 Private Litigant Requests (Civil Subpoenas)

Requests from private parties in civil lawsuits (e.g., trademark infringement, defamation). We generally require a valid subpoena or court order before disclosing any non-public information.

2.3 ICANN and Registry Audits

As a domain reseller, we and our registrar partners are subject to audits by ICANN and various TLD registries. We may be required to disclose registrant data to verify WHOIS accuracy.

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3. REQUIREMENTS FOR DISCLOSURE

For any request to be considered valid, it must:

Be in writing (official letterhead or via secure portal).
Be issued by a competent authority with jurisdiction over CRISALEO LIMITED (UK).
Specify the account or domain name in question.
State the legal basis for the request.
Be narrowly tailored to the information necessary for the investigation.

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4. USER NOTIFICATION

Our policy is to notify users before disclosing their data to a third party, unless:

We are legally prohibited from doing so (e.g., a non-disclosure order or "gag order").
It is an emergency involving an immediate threat of death or serious physical injury.
Notification would be counterproductive to an investigation into illegal activity against Domanenname or its users.

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5. EMERGENCY REQUESTS

In rare cases where there is an imminent threat of life or serious bodily harm, we may disclose limited information to emergency responders without a warrant. Such requests are evaluated on a case-by-case basis by our legal team.

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6. DATA RETENTION

We retain data only as long as necessary for the purposes outlined in our Privacy Policy or as required by UK law (e.g., for tax or regulatory purposes). Once the retention period expires, data is securely deleted or anonymized.

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7. CONTACT FOR AUTHORITIES

Law enforcement and government agencies may contact our legal department at:

Email: [email protected]
Address: CRISALEO LIMITED, 7 Bell Yard, London, England, WC2A 2JR

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Last Updated: 18th May 2026 Version: 1.0 Approved By: CRISALEO LIMITED Legal Department